Privacy policy for mobile applications - Têt-é-Pêt

In Têt-é-Pêtwe are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy describes how we collect, use and protect the information you provide to us when using our application.

1. Information We Collect

We may collect the following information from users:

  • Personal information: Name, email, address and phone number, provided when you register.
  • Information about your pet: Data such as name, breed, age, weight, medical history and vaccinations.
  • Usage data: Information about how you interact with the application (sections visited, functions used).
  • Payment information: Only in case of subscriptions or in-app purchases (securely processed by third-party payment providers).

2. Use of Information

Utilizamos la información recopilada para:

  • Provide and improve the app's services.
  • Personalize the user experience.
  • Send reminders, updates and notifications relevant to your pets' care.
  • Process payments and manage subscriptions.
  • Ensure security and prevent unauthorized use of the application.

3. Information Sharing

We do not share, sell or rent your personal information to third parties, except in the following cases:

  • Service providers: External companies that help us with payment processing, data hosting and analysis.
  • Legal compliance: When required by law or in response to valid requests from public authorities.

4. Data Security

We implement technical and organizational measures to protect your personal information against unauthorized access, loss, misuse or alteration.

5. Your Rights

As a user, you have the right to:

  • Access, update or delete your personal information.
  • Withdraw your consent to data processing at any time.
  • Request cancellation of your account and deletion of all your data.

6. Policy on Minors

Têt-é-Pêt does not intentionally collect information from persons under the age of 13. If we detect that a minor has provided data, we will take steps to delete it immediately.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through the application or by email.

8. Contact

If you have questions or concerns about our Privacy Policy, you may contact us at:
E-mail: soporte@zoonsafe.com

Date of last update: 27/01/2025

By using Têt-é-Pêt, you agree to this Privacy Policy. We invite you to review it regularly to stay informed about how we protect your data.

Privacy policy for mobile applications - ZOONSAFE

This privacy policy sets forth the use of the ZOONSAFE mobile application.

What information does the application get and how is it used?

Information provided by the user:

The application does not require any kind of registration in ZOONSAFE, but it does require the user to maintain an account in Google's Play Store for Android and in App Store for iPhone in order to download the applications.

Information obtained automatically:

Additionally, from the use of the app the Apple Store and Google Play application stores through their services can automatically collect other information, such as: type of mobile device, country of the user, IP address, operating system of the mobile device and information on how the application is used.

Does the application get accurate, real-time information from the device?

The application does not collect accurate, real-time information from the device's location or cameras. It only accesses the wifi or data to update the information contained in the application and the device storage to save and consult the database used by the application.

Can third parties obtain access to the information obtained by the application?

ZOONSAFE may share the information provided by the user or the information obtained automatically in the following cases:

When required by law.

When the company deems it necessary to protect security, investigate fraud or in response to a government request.

With providers who work on our behalf and who have agreed to abide by the rules set forth in this privacy policy.

Automatic data collection and advertising

ZOONSAFE currently does not work with external companies that collect data for use.

In case ZOONSAFE collects information about the users (after request) as name, email or phone number, the information will be transmitted through HTTPS protocol. This information is used only to validate the participation of the user in special offers or services accessed through the use of the application, and the data will not be transferred or sold to third parties.

Information Retention and Management Policy

ZOONSAFE will keep in case it applies the data provided by the users and the data collected automatically indefinitely for the correct use of the application.

Security

We are concerned about safeguarding the confidentiality of user information, so we have the necessary measures to achieve this end. We limit access to this information to authorized employees and contractors who need to know that information to operate, develop or improve our applications.

Changes

This Privacy Policy may be updated if deemed appropriate. We will notify you of any changes to our privacy policy by posting the new privacy policy.

Your Consent

By using ZOONSAFE, you are consenting to our Security Policy.